Our collaborator is a rooming agency for international students based in Granada, Spain.
They have customers from all over the world and therefore and international team, which needs support with the customer relationship management, marketing and social media.
As their target is international students, they are very active in social media and online platforms, being for them a key channel to attract their customers.
Liaise with internal customers
Handle arrivals, contracts, invoicing.
Provide feedback and support.
Social media marketing
Keeping up to date their rooms
Use sales channels
Good verbal and written communication skills
A genuine passion to deliver excellent customer service