Customer Relations and Space Manager in a Touristic Rentals Organization and Coworking Office in Seville, Spain

Our collaborator is a touristic apartments and rentals organization and the first coworking office created in Seville, Spain. 
Being a touristic organization in one of the main destinations in Spain, they receive and host customers from all over the world. They are preparing a business development plan so they would like to have candidates to support them during their growth and help with customer relations.

Tasks:

Customer relations and administration in a touristic rentals organization

  • Supporting the customer relations team (check-ins - check-outs) in office and in the apartments.
  • Providing perfect customer service to customers ensuring an excellent experience.
  • Preparing product descriptions 
  • Supporting the business development team
  • Creating social media content
  • Contacting with clients
  • Implanting new OTAS and channel manager
  • Finance and payments
  • Gestion Problems 
  • Help with organization and administration part
  • Sales tasks
  • Digital communication
  • Events management

Space manager in a coworking office

  • Open OR close the office
  • Reception tasks: learn sales methodologies of their services, guide new customers
  • Office tasks: check that everything is in order (Internet, material, etc.)
  • Reply to emails from interested parties, prepare simple budgets if necessary
  • Administrative tasks: order of documents, digitization of some invoices, printing of documents for new clients.
  • Marketing and content tasks: editorial calendar management of the company's social networks, social networks tasks, develop blog content
  • Assist in the internal communication of the coworking office
  • Reconcile with all customers, get to know them, understand them, listen to their suggestions

Requirements

  • Being outgoing and easygoing
  • Enjoying talking to people
  • Customer relations oriented
  • English intermediate
  • Basic Spanish
  • Full-time
  • Minimum 3 months

Benefits

  • 250€-350€ depending on the candidate
  • Health and accidents insurance
  • Training plan

This vacancy may/may not be available or may be a sample of vacancies we have had. To get updated availability and options, please, apply: Apply

Additional Info

  • Reference number: 2387
  • Field: Tourism & Hospitality
  • Stipend: 100€ - 299€, 300€ - 499€
  • Other benefits: ---
  • City: Sevilla
  • Country: Spain
  • Cost: Free

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