Remote - Part-time customer service internship in a beauty company in Madrid, Spain

Our collaborator is an innovative company of hairdressing and beauty at home. They offer a range of personalized services for their clients, focused on both individuals and companies and even special events like weddings and others. With a quick online application and a couple of clicks, they serve their customers with only 24 hours notice.

Tasks

- Attention of the web chat in rotating hours
- Attention of the voice messages in the mailbox and return of calls
- Review of the chats not attended, for being out of hours and contacting the client. 
- Review of email for client queries and answer them.
- Appointment management
- Client calls for reassignment of time and/or day.
- Apply changes in the management software.
- Assign professionals in the management software.
- Send end of service emails to clients.
- Register contacts in Google calendar.

Requirements

- Spanish advanced
- English intermediate
- Minimum of 3 months, desirable 6.
- 20 hours/week, 5 days/week

Benefits

- 200€/month

 

This vacancy may/may not be available or may be a sample of vacancies we have had. To get updated availability and options, please, apply: Apply

Madrid information

Additional Info

  • Reference number: 2484
  • Field: Marketing & Business
  • Stipend: 100€ - 299€
  • Other benefits: ---
  • City: Madrid
  • Country: Spain
  • Cost: Free

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