Paid 400€/month Reception / Booking / Events & groups Hotel internship in Madrid

Placement: Different placements in a hotel in Madrid

Location: Madrid

Company description: Our collaborator is a hotel chain whose hotels are located in Madrid, for them, a hotel is a place with personality, a place with a lot of character but at the same time a tender place. A place like a friend's house where they welcome you, care you, know your likes, and make you feel like at home but with the plus of leaving monotony behind. They bet for the design and comfort for their hotels , united to an excellent guest relations.

Booking:

Tasks:
- Customer service tasks at the booking department (groups and individual);
- To manage the occupancy and rooms sales;
- To handle financial transactions with the guest;
- To receive, transact and direct guest complaints to the appropriate service.

Reception:

Tasks:
- To execute customer service tasks at the reception;
- To manage the occupancy and rooms sales;
- To guard the deposited objects of value and money;
- To handle financial transactions with the guest ,including the foreign currency change;
- To receive, transact and direct guest complaints to the appropriate service.

Events & Groups: Business Center:

Tasks:
- To join to the Events & Groups + Business Center team. First to the Events & Groups team in order to know how the department works and to support the team members, for a 4 weeks period, and then after that, join the Business Center team;
- To perform Business Center tasks, customer service and coordinate some salons;
- Coordination and communication with all departments in the hotel, to manage groups and events.

Requirements
:
-
Minimum duration: 6 months
-
Fluent in English AND Spanish.

Salary and other benefits:
- Meals during work time;

- 400 € /month.

Working hours:

- 40 hours per week;
- Morning, evening and night rotating work shifts (only Reception and Booking)

If you are interested in this placement please contact us by e-mail on: info@spain-internship.com


If you are interested in this position: Apply

Additional Info

  • Reference number: 01045
  • Field: Tourism & Hospitality
  • Stipend: 300€ - 499€
  • Other benefits: ---
  • City: Madrid
  • Country: Spain
  • Cost: Mediation service

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